Privacy Policy

The privacy policy of this website

Why this privacy policy

This page describes how the website is managed with respect to the processing of personal data of users who visit it.

This policy is provided pursuant to art. 13 of Regulation EU 679/2016 to those who interact with the website’s services, accessible electronically from the address: https://icecream.carpigiani.com/en

This privacy policy is provided only for this website and not for other websites that may be viewed by the user by clicking on links.

The policy is based on Recommendation no. 2/2001 that the European authorities for the protection of personal data, gathered in the Group established by art.29 of directive no. 95/46/EC, adopted on May 17, 2001 to identify certain minimum requirements for the collection of personal data online, and, in particular, the methods, timing, and nature of the information that the data controllers must provide to the users when they connect to web pages.

It is also guided by the provisions of Directive 2002/58/EC, as updated by Directive 2009/136/EC, concerning cookies, and the provision of the Personal Data Protection Authority for the protection of personal data no. 229 of May 8, 2014 on the identification of simplified procedures for providing information and the acquisition of consent for the use of cookies.

The Data Controller

After browsing this website, data relating to identified or identifiable persons may be processed.

The Data Controller subject of this policy is Carpigiani Group – Ali Group s.r.l., with registered office at Via Emilia 45, 40011, Anzola dell’Emilia (BO), privacy@carpigianigroup.com.

Place of processing

The processing connected to the web services of this website takes place at the aforementioned headquarters of the Data Controller and is carried out by the company’s technical staff.

At the request of the data controller, the data may be processed by the staff of the company that manages the technological part of the website, Antherica Srl, with registered office at Via Passo Buole 82, 42123, Reggio Emilia.

Types of data processed

Navigation data

During their normal operation, IT systems and software procedures for the operation of this website acquire some personal data whose transmission is implicit in the use of Internet communication protocols.

This is information that is not collected to be associated with identified data subjects, but which by its very nature could allow users to be identified through processing and association with data held by third parties.

This category of data includes IP addresses or domain names of the computers used by users connecting to the website, the addresses in the Uniform Resource Identifier (URI) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (success, error, etc.) and other parameters relating to the operating system and the user’s computer environment.

These data are used for the sole purpose of obtaining anonymous statistical information on the use of the website and to check its correct operation and are deleted immediately after processing.

Data provided voluntarily by the user

The optional, explicit and voluntary sending of emails to the addresses specified on this website entails the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the message.

Specific summary information will be progressively included or displayed on the pages of the website prepared for particular services on request.

Data processing and service customization after registration on the platform

The optional, explicit and voluntary registration with this platform involves the processing of data to provide the user with advanced interactive experiences and customization of the service offered. The data controller will be able to view information about browsing only after authentication, specifically the percentage of user interaction with published content.

Cookies

Please refer to the document “extended information on the use of cookies (cookie policy)” at the bottom of this policy.

Purpose of the processing

Personal data voluntarily provided by the user will be processed for the following purposes:

  • Navigation on this website
  • Registration on the platform
  • Management of any requests for contact
  • Sending of newsletters and periodic communications via email
  • Processing of user data to provide advanced interactive experiences and personalization of the service offered
  • Optional provision of data

Apart from what is specified for navigation data, the user is free to provide personal data contained in the request forms. Failure to provide such data may make it impossible to obtain what was requested. Similarly, where the sending of data is optional and the user chooses not to share personal data, the features that make use of such data, such as personalization, cannot be enabled.

Methods of processing

Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected.

Specific security measures are implemented to prevent data loss, illicit or improper use and unauthorized access.

Rights of data subjects

The data subjects whose personal data are being processed have the right at any time:
a) to access your personal data;
b) to obtain their modification or deletion or limitation of their processing;
c) to object to the processing;
d) to the data portability;
e) to withdraw consent: The withdrawal of consent shall not affect the lawfulness of processing based on the consent given before the withdrawal;
f) to make a complaint to the supervisory authorities (Privacy Guarantor).

All the above rights can be claimed by sending a request by email to privacy@carpigianigroup.com.

Copyright

The documentation, images, trademarks, and anything else published and reproduced on this site are the property of Carpigiani Group – Ali Group s.r.l.

No responsibility is taken either for the content of what is published on this site or for the use that third parties may make of it, and for any contamination deriving from access, interconnection, and the downloading of material from this website. Any information spontaneously disclosed by third parties to the website may be freely used by Carpigiani Group – Ali Group S.r.l.

Extended information on the use of cookies – this website’s cookie policy

Cookies are small text strings stored on your computer when you visit certain pages on the Internet. They are used to: recognize users’ choice of language when accessing the site; recall the reports used during the previous session.

Use of cookies

This website does not use cookies to convey information of a personal nature, nor are any so-called persistent cookies of any kind used, i.e., systems for tracking users.

The use of so-called session cookies (which are not stored permanently on the user’s computer and disappear when the browser is closed) is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) necessary to allow safe browsing and efficient use of the website.

This website does not use profiling cookies (for more information on profiling cookies: http://www.garanteprivacy.it/cookie).

The so-called session cookies used on this site avoid the implementation of other technologies that could compromise the privacy of users’ browsing, and do not allow the acquisition of personal identification data.

Third-party cookies

The website uses cookies strictly necessary for browsing the pages and of third parties related to the presence of “social plugins” (for example, Facebook, Twitter, LinkedIn, YouTube and Vimeo). The presence of these plugins involves the transmission of cookies to and from all sites managed by third parties. The management of information collected by third parties is governed by their respective privacy policies.

Duration of cookies

Session cookies remain active only until the browser is closed, or when the logout command is executed.

REGISTRATION Privacy Policy

Pursuant to art. 13 of the Regulation 2016/679/EU (hereinafter, for the sake of brevity, “Regulation”) Carpigiani Group – Ali Group S.r.l., in its capacity as Data Controller, informs you that your data will be processed in the following ways and for the following purposes.

Nature of personal data

The processing will concern personal data and will be limited to those that are strictly relevant to and necessary for the purposes pursued.

Purpose of the processing

The processing of data will have the following purposes:

  • Allow the Data Controller to manage your request to register on the platform
  • Allow the Data Controller to process your data to provide you with advanced interactive experiences and personalization of the service (for example, based on inferences made from website usage, activities, interests)
  • Allow the Data Controller to send by email, mail, and/or telephone contacts, newsletters, commercial communications and/or information and advertising material on products or services offered by the Data Controller or events promoted or organized by the same
  • Legal basis of processing operations

The legal basis for the processing is the consent freely given by the data subject.

Nature of data provision and consequences of refusal

The provision of personal data for the purposes referred to in points a) and b) is mandatory, and any full or partial refusal to provide them or the provision of incorrect or false information will make it impossible for the Data Controller to proceed with your registration on the platform .

Where the data provider is under 16 years of age, such processing shall be lawful only if and to the extent that such consent is given or authorized by guardian with parental responsibility.

To the contrary, with reference to the purpose referred to in point c) consent is optional and refusal to do so will result in not being able to use the newsletter service.

Method of processing

The processing of personal data may concern all the operations indicated in art. 4, para. 2 of the Rules. In any case, the limits and principles of correctness, lawfulness, purpose, quality, relevance, non excess and transparency will be respected.

Personal data will be processed with automated tools for the time strictly necessary for the purposes for which they were collected and will be stored in electronic archives.

The processing will be carried out directly by the organization of the Data Controller.

In any case, the data will be processed with logics strictly related to the purposes indicated and with methods that ensure their security and confidentiality, through the adoption of appropriate measures to prevent alteration, deletion, destruction, unauthorized access or processing not allowed or not in accordance with the purposes of collection.

Data disclosure and transfer

The data will be disclosure to third parties such as distributors and/or dealers of Carpigiani machines, as well as companies with which the Owner maintains business relationships.

Pursuant to article 49 letter a) of the Regulation, the data could also be disclosed to partner companies of the Data Controller with registered offices in third countries for which no adequacy decision or other forms of guarantees equivalent to those provided for by the Regulation itself are required.

Duration of processing and storage period

Personal data voluntarily provided by the data subject will be processed by the Data Controller and stored for a period of ten years from the last access to the platform.

With regard to using email, mail, and/or telephone contacts to send newsletters, commercial communications, and/or informative and advertising materials for products or services offered by the Data Controller or events promoted or organized by the same, the data will be processed for as long as the service will be active.

Rights of data subjects

You may at any time exercise your rights:

a) to access to personal data;
b) to obtain their rectification or deletion or to limit their processing;
c) to object to the processing;
d) of data portability;
e) to withdraw consent: the withdrawal of consent shall not affect the lawfulness of processing based on the consent given before the withdrawal;
f) to make a complaint to the supervisory authorities (Privacy Guarantor).

The exercise of all the above rights can be done by sending a request by email to privacy@carpigianigroup.com

Data controller and processor

The Data Controller subject to this privacy policy is Carpigiani Group – Ali Group s.r.l., with registered offices at Via Emilia, 45, 40011, Anzola dell’Emilia (BO), in the person of the pro tempore person in charge.

The Data Processor under this privacy policy is the Human Resources Manager, email privacy@carpigianigroup.com